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Top 10 FAQs | ChessWorld.net Help - Common Issues & Solutions Top 10 FAQs | ChessWorld.net Help - Common Issues & Solutions

ChessWorld - Top 10 FAQ's

Top 10
Chess
General
Tournaments
Teams
Ratings
Time Limits
Conditional Moves
Features
Newbies
Welcomers
Preferences

ChessWorld Top 10 FAQs

Q. Why can't I move? Why can't I see the board or pieces properly?

When it's your turn to move, you will see either White to move or Black to move below your name. You may also see a prompt to click on the piece you wish to move. If you cannot move or the board does not display properly, refresh the screen or delete your browser's temporary internet files. Visit the Computer section of the General FAQs for browser-specific advice.

Q. What should I do if my opponent doesn't move?

If your opponent doesn't move within the time limit, a Claim Win button appears next to the board. It won't appear if they are on holiday. For more, see Time Limits FAQ and How can I claim a win?

Q. Why did my Tournament games time out (T-T)?

A game marked T-T is considered abandoned and doesn't affect ratings. Tournament games time out if no move or claim is made within (2 x time limit) + 1 days. Admin may restore games in exceptional cases if both players agree.

Q. Why is my Rating prediction behaving so strangely?

Refer to How are Ratings calculated? to understand provisional players and K-factor effects. The system applies equally to all.

Q. Why don't I receive Email move notifications anymore?

Check your email settings under My Stuff ... My Email. Filters, spam rules, or employer policies may block messages. Also refer to Email FAQ.

Q. Why does a finished game show up every time I log in?

Use only the base URL (e.g., chessworld.net) to log in. See Why does an old game keep appearing? for more details.

Q. Why isn't the Analysis board working?

Older board versions don't work in modern browsers. Choose a compatible version via My Stuff ... My Interface.

Q. I recently won a Tournament. Why haven't I got my Norm/Trophy yet?

Completed tournaments are reviewed weekly. Norms and trophies are awarded during this process.


. . . or, for any other topics, see the relevant FAQ pages.

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