Unlike many competitors, ChessWorld provides full and comprehensive support to all members. Whether you need quick guidance or direct help from Admin, the HelpDesk and FAQ section ensures your questions never go unanswered.
All HelpDesk queries are completely confidential between you and a Site Admin team member. Post questions or complaints without fear of embarrassment.
If your question cannot be resolved via the FAQ, the HelpDesk is available for direct support.
ChessWorld can offer limited advice about your browser or hardware setup, though we recommend seeking full support from your regular technical support provider.
With both extensive FAQs and a confidential HelpDesk, ChessWorld ensures every member has the support needed to enjoy the platform without disruption.
The FAQ is accessible from the HelpDesk & FAQ page, with answers organised into nearly 400 entries across multiple sections.
Yes. Use the HelpDesk to submit queries directly to the Site Admin team in total confidence.
ChessWorld may assist with some browser or hardware queries, but full technical support should be obtained from your usual sources.
π The HelpDesk and FAQ system is there to guide, support, and reassure all ChessWorld members β ensuring you can focus on enjoying your chess.
π Related features: Safe Environment | No Banners β No Adverts | Singularity of Purpose